Privacy Policy

Toshiba Mobile Display Co., Ltd. ("TMD"), based on our Basic Commitment and Standards of Conduct, will continue to engage in business activities that contribute to society, earn the trust of all customers, and meet the expectations of stakeholders. Personal data are important customer asset that should be strictly protected. They are also utilized by TMD in its efforts to create new values that benefit customers.
TMD handles customers' personal data in accordance with the following Basic Policy.

Personal Data Privacy Policy

1. Basic Policy

  1. TMD strictly observes the Personal Data Protection Law and other relevant laws and regulations. TMD has established the TMD Personal Data Protection Program (the "Program"), which we carefully implement, maintain, and strive to continuously improve.
  2. TMD has established management systems relating to personal data protection and ensures that all corporate officers and employees recognize the importance of the Program.
  3. TMD utilizes personal data within the scope of the intended use clearly informed to customers. TMD does not disclose or provide personal data provided by customers to third parties except with the consent of the customer or when there is a legitimate reason.
  4. TMD maintains personal data accurate and updated and strives to prevent unauthorized access to personal data or the loss, destruction, alternation, or unauthorized disclosure of personal data.
  5. TMD responds to inquiries from customers concerning personal data or requests from customers for disclosure of personal data sincerely and without delay.

2. Intended Use of Personal Data

When TMD obtains personal data from customers, TMD clearly indicates in advance the purpose for which the personal data are intended to be used and uses the information within the scope of the stated purpose of use. When the need to use a customer's personal data for any purpose that goes beyond the stated purpose of use arises, TMD notifies the customer to that effect and obtain the consent before using the information for such purpose .

3. Provision of Personal Data

  1. TMD does not disclose customers' personal data to third parties except in the following cases.
    1. When the customer has given a prior consent to the disclosure
    2. When complying with laws and regulations
    3. When disclosure is necessary for the protection of human life, human health or property and it is difficult to obtain the consent of the customer
    4. When TMD consigns the handling of personal data to a third party within the scope necessary to achieve the purpose of use
    5. When another entity succeeds to the business of TMD due to a merger, corporate separation, transfer of business or otherwise
  2. Notwithstanding 1 above, when it is deemed that an inquiry from a customer concerning products, repairs, or service can be more appropriately responded by a TMD affiliate or distributor, we may provide the customer's name, address, telephone number and other information to the affiliate or distributor. In such case, the customer may request TMD to stop disclosing such information to such affiliate or distributor.

4. Procedures for Requests for Disclosure

TMD complies with the following requests from customers concerning the customer's personal data held by TMD : 1) Request for disclosure; 2) Request for notification of the intended purpose ; 3) Request for correction; 4) Request for addition; 5) Request for deletion; and 6) Request for cessation of use or cessation of disclosing to third parties.

Please note that there is a fee charged for requests for disclosure and requests for notification of the intended use.

5.Inquiries Concerning Personal Data

  1. Customers should direct inquiries concerning their personal data to the business group with which they have registered the information (in the case of a website, with the organization administering the site).
  2. Inquiries about the Personal Data Privacy Policy in general or inquiries when the point of contact is unclear should be directed to the following division;.

Toshiba Mobile Display Co., Ltd. HR& Administration Division
TEL:+81-48-574-2300 Office Hours:9 a.m.- 5 p.m.
(except Saturday, Sunday, National Holidays and Corporate Holiday)

6. Other Matters

  1. This Personal Data Privacy Policy applies to personal data held by Toshiba Mobile Display Co., Ltd. in Japan. The policy does not apply to TMD‘s affiliates in Japan or to overseas affiliates and subsidiaries.
  2. Please note that some services provided by TMD (including services offered on websites operated by TMD ) may not be available if the customer does not provide personal data.
  3. Children under 16 years should provide personal data only after obtaining the consent of a parent or guardian.
  4. TMD may record telephone calls received at customer information centers and elsewhere to ensure that we listen attentively to comments or requests from customers.
  5. TMD uses cookies and web beacons to provide better services on our websites.
  6. TMD disclaim any responsibility for the security of customers‘ personal data used on third parties' websites that are linked to TMD websites.
  7. TMD provides information on important changes and notices on this page. Please refer to Information.
  8. From time to time TMD may revise the Personal Data Privacy Policy to better protect customers' personal data or to comply with changes in the applicable laws and regulations.

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