There are six forces that support Toshiba Mobile Display businesses. We are meeting customers’ needs by making the most of these strengths.
Based on our advanced technology, we are positioned as one of the world leaders in the LCD market. As a leading company in the mobile display field, we have strong positions for displays for mobile telephones, car navigation systems, and other displays used on the go. With our highly technological and competitive edge, we have an unparalleled share for this field, particularly in the Japanese market that leads the world, meeting the demand for higher quality and a stable supply of products. We are working hard to become the leading provider of mobile displays in the world by further strengthening the technological advantage we are already renowned for in the Japanese market.
At Toshiba Mobile Display, we are further enhancing our mobile display technology around our core segment of LTPS. There are three major directions as in the following figure for technological development for displays to offer higher image quality and more convenience.
In Japan, we have the most appropriate facilities for efficient and effective production technology development.
Manufacturing site
With sales and applied technology advantages, we are developing marketing across our company to provide the most appropriate products, quality, and quantitative and logistics services. We start from the conceptualization, designing, and planning stage, so that products designed, manufactured, and distributed by our customers are more appreciated in the market. We can introduce the best product for you from among standard products in volume production. However, if there is no conventional product that can fully meet your requirements including quantity, usage, specifications, price, and delivery, we are happy to provide a semi-customized product through discussion and new development. Listening to customers is our starting point for all of our work and maximizing customer satisfaction. We are adequately staffed to respond quickly to customer requirements and challenges.
Department in charge of marketing, promotion and customer relations
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CALL DESK : Tel +81-3-6414-6200 , Fax +81-3-3455-2501 |
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Mobile Overseas Sales Dept. |
Tel
+81-3-6414-6206 |
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IA Overseas Sales Dept.(Automotive, AV&FA) |
Tel +81-3-6414-6205 |
For Details
For Product Information
To provide products and services that meet customers’ needs, we have established a quality management system for ISO9001 and ISO/TS16949 to continue quality improvement through a process approach for evaluating effectiveness.
For the integration of quality management system and MI (management innovation), a BSC (balance score card) has been developed to track quality objectives and is also used for the PDCA (plan-do-check-action) cycle.
Integration of quality management system and BSC
Quality Policy
<Basic Principle for Comprehensive Quality Assurance>
Respect for human beings is the cornerstone of Toshiba Mobile Display corporate philosophy. While strictly obeying all laws and statutes that affect company operations, we will strive to contribute to society by putting our customers first and providing reasonable price, safe and high-quality products and services with advanced features that will ensure customer satisfaction.
<Basis for Business Activities>
- We will adopt the customer's point of view in our quality assurance efforts.
- While strictly observing all relevant laws, regulatory requirements and contracts, we will respect the rights of customers and third parties.
- We will establish a quality management system for the aim of achieving zero-defect products and services, and continually improve its effectiveness.
- We will encourage all divisions and all personnel to participate in company efforts to build quality into our products.
- We will pursue the inherent improvement of our products by concentrating on underlying causes and issues.
<TMD Statement>
We shall maintain the quality that satisfies needs of customers as well as drive reform through
enhancement in cost, quality and supply.
Quality improvement approach
Ishikawa Factory
June, 1997
March, 2006 |
ISO9001 certified for liquid crystal modules
ISO/TS16949 certified for in-vehicle liquid crystal modules |
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Certification Body; UL DQS |
Based on consistent research and development, we publish reports and papers in institutes. We have been participating in developing new technology in Japan and around the world through promoting joint projects among industrial, academic, and governmental partners.(Will readers understand the abbreviations below)
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